"Ticket No.","Customer Name","Category","Subcategory","Department","Mode","Status","Created On"
"240916002","test case","Billing","bill not receive","ACCOUNTS","Voicemail","Pending","16-09-2024 14:10"
"240702012","test case","asdbs","Reconciliation of accounts","Data Quality Office","Walk-in","Closed","02-07-2024 15:31"
"240629004","test case","asdbs","Reconciliation of accounts","Data Quality Office","Walk-in","Closed","29-06-2024 15:19"
"240629001","jita test","asdbs","Reconciliation of accounts","Data Quality Office","Walk-in","Closed","29-06-2024 15:03"
"240628009","jita test","asdbs","Legacy payments","Data Quality Office","Walk-in","Closed","28-06-2024 18:00"
"240628008","jita test","asdbs","Legacy payments","Data Quality Office","Walk-in","Pending","28-06-2024 17:59"
"240628007","jita test","asdbs","Legacy payments","Data Quality Office","Walk-in","Pending","28-06-2024 17:52"
"240529001","test case","april testq3","TAX Type Amendment","testdasd","Walk-in","Closed","29-05-2024 11:58"